This privacy statement covers our web site: www.queenofheartsps.com and www.queenofheartsps.com/dhearts.html. If you have questions or concerns regarding this statement, contact us:

By Mail: Queen of Hearts Resort, 435 Avenida Olancha, Palm Springs, CA 92264

Phone: (760) 322-5793, Toll free: (888) 275-9903 or FAX (760) 322-5795

Information Collection and Use
Queen of Hearts is the sole owner of the information collected on QueenofHeartsPS.com
Queen of Hearts collects information from our users at several different points on our Web site.

Registration
This site does not require a user to complete a registration form.

Online Forms and Information Use
This Website has an Online Reservation Form, Help With Directions Form and Comments Page. Users who use these forms are able to send an online message to the Queen of Hearts Resort. Users are not required to use these online forms in order to contact the Queen of Hearts Resort, however doing so makes it more convenient in contacting the Queen of Hearts Resort. When using the online contact forms to contact the Queen of Hearts Resort, a user is required to give contact information (such as name and email address). These online forms transmit the user's name and email address to the Queen of Hearts Resort. This information is used strictly for follow-up communication with the user.

Profile
This site does not collect or store profile information.

Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. This site does not use cookies.

Log Files
Like most standard Web site servers we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. When using the online contact form, for security and fraud protection, IP addresses are tied to personally identifiable information.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Aggregate Information (non-personally identifiable)
We do not share aggregated demographic information with our partners and advertisers.

Third Party Advertisers
The Queen of Hearts Resort does not share Web site usage information about users with any third party.

Business Transitions
In the event that the Queen of Hearts Resort goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email and/or prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. At this time, this site does not include an online form to collect a credit card number and/or social security number that would need to be encrypted.

We do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected.

If users have any questions about the security at our Web site, users can contact the Queen of Hearts Resort Security via the online contact form at www.QueenofHeartsPS.com

Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as name or email address), we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done by contacting the Queen of Hearts Resort via email to: jmichelle@queenofheartsps.com or by postal mail to Queen of Hearts Resort, 435 Avenida Olancha, Palm Springs, CA 92264

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have requested "in writing" that they do not want to be contacted, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us through any of the following methods:

By Mail: Queen of Hearts Resort, 435 Avenida Olancha, Palm Springs, CA 92264

Phone: (760) 322-5793, Toll free: (888) 275-9903 or FAX (760) 322-5795

Disclaimer: Any external links displayed on the queenofheartsps.com web site are provided for your convenience and for strictly informational purposes. While we try to find sites that are of value to you, the Queen of Hearts Resort cannot be held responsible for any content, political views or endorsements that may be found in any of these external links. All logos, trademarks and names, including those belonging to QueenofHeartsPS.com are the properties of their respective owners.